Google verified job · Our main A/C unit gave out on a 108° Las Vegas Saturday afternoon. The outside unit had made a loud sound a few times which were heard throughout the house. I went out and heard it make a banging sound upon startup and determined that wasn't a good thing. I shut off the power to it and, after doing a little research, called Eco Friendly Air - the scheduler said Jeff will be out in an hour. More often than not, that promised wait time is missed, but not from this company. Jeff made it with time to spare. Jeff immediately reconnected the power and this time, the compressor only made a growling hum. He did a few other tests to rule out other problems and determined the problem was isolated to the compressor. Since the unit was still under warranty, a replacement would require the manufacturer's approval which couldn't be done on a Saturday afternoon. Long story short, Jeff returned a few days later with Ofir, a trainee. They proceeded to replace the compressor, re-braze the connections, pressure and vacuum check the system, refill with freon, and start it up. Jeff is very personable throughout and explained what to expect with warranty process and how long it might take. He reviewed the steps of replacing the compressor as he and Ofir were performing them as well as explaining them to me. My wife has occasionally heard noises coming from our smaller unit (of course it didn't happen when the Jeff and the equally personable Ofir were here) and, if the need arises, we will definitely be calling Eco Friendly again.